FAQ
Some frequently asked questions. Please contact us for any further questions!
Shipping
How long is processing and shipping?
- processing takes 3-5 business days
- standard shipping takes 3-5 business days
Returns
What is your return policy?
- Refunds, returns, or exchanges are not accepted.
- If there is an issue with your order upon delivery, please let me know by emailing mannysminiatures@yahoo.com
- Once order has shipped, address cannot be corrected. Please make sure you add the correct address or update address before the order ships.
General
What are your earrings and necklaces made of?
- I use high quality polymer clay that is durable and light weight.
- All earrings are sterling silver and 925 stamped for sensitive ears.
- Some earrings are glazed with UV resin to apply a shine and add extra durability.
- Other materials used: Sand, chalk pastels, acrylic paint, and glue.
How do I take care of my earrings and necklaces?
- keep away from oils, perfumes, and water
- take off jewelry when sleeping, showering, or exercising to avoid damage.
- be gentle when putting on/ removing earrings.
- avoid dropping, banging, and pulling earrings
- store your earrings/keychains in a box or bag for safety